Lisli

Lisli Terms of Use

Effective date: August 31, 2026

1. Scope

These Terms set out the conditions for using the shopping list app "Lisli" and the shared spaces and other related services provided by Lisli (collectively, the "Services"). By using the Services, you agree to these Terms.

The license for an app obtained from Apple's App Store is subject to Apple's Standard End User License Agreement (EULA). An app obtained from Google Play is subject to the Google Play Terms of Service. These Terms supplement the conditions for the account, sharing, subscription management, and other services provided by Lisli.

2. Personal Space and Lisli Account

You can use a Personal Space without an account, and its data is generally stored on your device. To create, join, or restore a Shared Space, you must verify your Lisli Account using an email address. You must use an email address that you can receive messages at and must not provide verification codes or authentication credentials to a third party.

3. Shared Spaces

Lists, item names, photos, notes, purchase history, and other information entered into a Shared Space are shared among the active members of that space. You may register only information that you have the right to share and must respect the privacy and rights of other members.

After a member leaves or is removed, we may retain past records as records made by a "Former Member" in order to preserve the integrity of other members' shopping records and collaborative editing.

4. Family Plus

Family Plus is an auto-renewing subscription provided through Apple's App Store or Google Play. The price, period, and availability of a free trial are as displayed on the purchase screen. To stop auto-renewal, cancel through subscription management in your Apple Account or Google Play at least 24 hours before the renewal date as a guide.

Deleting the app, deleting your Lisli Account, or leaving a Shared Space does not cancel an auto-renewing subscription with Apple or Google. Refunds are subject to Apple's or Google's rules and procedures.

5. Prohibited Conduct

6. Account Deletion

You may delete your Lisli Account (withdraw from the service) from "Delete Lisli Account" at the bottom of the "Settings" screen in the app. After identity verification, we will immediately stop use of the server-side service and complete the withdrawal. This action cannot be undone. After withdrawal, we will begin deleting personal data on the server that is linked only to the account and images stored on the server for a Personal Space. We normally process this at the same time as withdrawal, but if we are temporarily unable to process it, we will retry it on the server without restoring access. We do not delete the Personal Space on your device, and you can continue to use it on your device.

You will leave Shared Spaces in which you participated as a regular member. Shared Spaces for which you are the owner or billing party will be closed without handover, and other members will no longer be able to use them. Records used by other members may remain as records by a "Former Member" after direct identifiers such as the withdrawing member's display name are removed in order to preserve consistency. Deleting your Lisli Account does not stop an auto-renewing subscription with Apple or Google; if necessary, you must cancel it through subscription management in your Apple Account or Google Play.

We retain tax and payment evidence for seven years. Records of completed account-deletion processing and received payment notifications are deleted in principle within one year, and records used to reconcile purchase and subscription status are deleted within 90 days. We retain information exceptionally only for the period necessary when required for law, disputes, or fraud response. No inquiry is required to complete account deletion. If you wish to ask about access to or deletion of records retained after withdrawal, we will respond after confirming your identity and the records concerned. See the Privacy Policy for details.

7. Changes to or Suspension of the Services

Lisli may change or suspend all or part of the Services to ensure safety, perform maintenance, comply with laws, or improve features. If the effect on users is significant, we will provide notice in advance or promptly by a reasonable method.

8. Warranties and Liability

Lisli supports the prevention of missed purchases and the continuation of collaborative editing, but does not guarantee the completeness of notification delivery, communications, devices, external services, or information entered by users. To the extent not contrary to the Consumer Contract Act and other mandatory laws, and except in cases of Lisli's intentional misconduct or gross negligence, Lisli's liability is limited to actual, ordinary, and direct damages incurred by the user.

9. Changes to these Terms

We may update these Terms in response to changes in features, laws, or operating methods. We will clearly notify you of important changes on this page or in the app.

10. Governing Law and Contact

These Terms are governed by the laws of Japan. They do not limit rights under consumer-protection laws that apply to you. For questions about these Terms or the Services, contact support@lisli.app.